ScrapBull
Customer Relationships

Build Stronger Relationships

A CRM built specifically for the scrap industry. Manage buyer profiles, track interaction history, and grow your most valuable partnerships.

Buyer Profile
VIP Client

Acme Foundry Inc.

Chicago, IL • Industrial Manufacturer
Total Spend
$1.2M
+12%
Last Order
2d ago
50T HMS 1
Payment
14 Days
On Time
Recent Interactions
Order #4928 Delivered
Yesterday at 2:30 PM
Call with Sarah
Oct 24 • Q4 renewal

Relationship Score

94/100

Growth

+12% YoY

360° Buyer View

Every Interaction, One Timeline

Forget searching through messy email threads. See every call, email, quote, and order in a single, chronological timeline for each buyer.

Context at a Glance.
Know exactly where you left off before you pick up the phone.

Michael Chen

Global Metals Inc.Key Account
Email Sent10:30 AM

Sent updated price list for November per request.

Nov_Prices.pdf
Call LoggedYesterday

Spoke with Mike. Interested in 200T of Steel for Q1 project.

#negotiation#Q1
Contract SignedOct 20

Q4 Supply Agreement finalized.

My Tasks

3 tasks due today

Completion: 85%

Contract Renewal Alert

High Priority

Acme Corp's annual contract expires in 3 days. Schedule a renewal call.

Today's Schedule
Follow Up: Global Metals
Discuss Q1 inventory requirements
2:00 PM
Send Proposal: TechScrap
Finalize pricing for copper wire lot
4:30 PM

Proactive Sales

Never Drop the Ball

Set tasks and reminders linked to specific deals or contacts. Our system will nudge you when it's time to follow up, ensuring no opportunity slips through the cracks.

Automated Nudges.
Get alerts for contract renewals, payment due dates, and inactive buyers.

Sales Funnel

Visualize Your Growth

Get a bird's-eye view of your entire sales process. Track deals from initial lead to closed contract, and forecast your revenue with confidence.

Pipeline Management.
Drag and drop deals through stages to keep your team aligned.

Deal Pipeline

Q4 Forecast:$2.4M
Qualified
3
New Lead
Metro Recycling
Copper Scrap Inquiry
45k
JD
Follow Up
Alpha Industries
Monthly Aluminum
120k
JD
Proposal
1
Sent
Global Metals Inc.
Q1 Supply Contract
850k
JD
Negotiation
2
Reviewing
BuildRight Const.
Site Cleanup Project
210k
JD

Customer CRM FAQ

Common questions about managing buyer relationships.

Data & Privacy

Management & Segmentation

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